VTILTED Privacy Policy

Last Updated: September 25, 2026

VTILTED respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, communicate with us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit, interact with, or purchase from our website, we may collect information including:

• Personal Information — such as your name, email address, shipping address, billing address, phone number, and payment-related information.
• Device Information — including your IP address, browser type, device type, cookies, and similar technologies.
• Order Information — including products purchased, order history, shipping details, and transaction information.
• Usage Information — including pages viewed, products viewed, time spent on the website, referral sources, and interactions with our website.
• Marketing Information — including your email or SMS marketing preferences, consent status, and interactions with promotional communications.

How We Use Your Information

We may use your information to:

• Process, fulfill, and manage orders
• Process payments
• Provide shipping and delivery updates
• Provide customer service and respond to inquiries
• Communicate with you regarding your purchases
• Improve our website, products, services, and shopping experience
• Personalize content and product recommendations
• Detect and prevent fraud, misuse, or security threats
• Send marketing emails or SMS messages when you have provided consent
• Provide product launches, restock alerts, promotional offers, and brand updates
• Comply with applicable legal and regulatory obligations

Data Sharing

VTILTED may share limited personal information with trusted third-party service providers when necessary to operate our business.

These providers may include:

• Shopify and ecommerce technology providers
• Payment processors
• Shipping and fulfillment providers
• Email and SMS messaging providers
• Analytics and advertising providers
• Customer service providers
• Fraud prevention and security providers

These providers may process information only as necessary to provide services to VTILTED or as otherwise permitted by applicable law.

We do not sell your personal information in exchange for money.

SMS and Mobile Messaging

When you provide your mobile phone number and consent to receive text messages from VTILTED, we may collect your mobile phone number, SMS consent status, and information relating to your interactions with our website and messaging program.

We may use this information to send communications including:

• Product and collection announcements
• Drop notifications
• Restock alerts
• Promotional offers
• Order and shipping updates
• Customer service communications
• Cart reminders, where applicable
• Other messages you have agreed to receive

We do not sell, rent, or share your SMS opt-in information or consent status with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information and SMS consent information with service providers that help us operate and deliver our messaging program, including messaging platforms, telecommunications providers, and vendors necessary to deliver and manage text messages.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing SMS messages at any time by replying STOP to a message or by using another available unsubscribe method.

For assistance with SMS messages, you may reply HELP or contact us using the information provided below.

Cart Reminder Messages

Our website may use cookies and similar technologies to remember products placed in your shopping cart, including when a shopping cart is abandoned.

For customers who have consented to receive SMS marketing, this information may be used to determine when to send cart reminder messages by text message.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the website, improve your shopping experience, remember preferences, analyze website traffic, and understand how visitors interact with our store.

Cookies may also be used for advertising, analytics, personalization, and cart functionality.

You may be able to disable or manage cookies through your browser or device settings. Disabling certain cookies may affect some features of the website.

Payment Security

Payments are processed through third-party payment providers and secure payment systems.

VTILTED does not directly store complete payment card information when payment information is processed through our payment providers.

Payment transactions are protected using security measures provided by our ecommerce and payment-processing partners.

Marketing Communications

If you subscribe to our marketing communications, we may send you emails or SMS messages about products, new collections, promotions, restocks, and other VTILTED updates.

You may unsubscribe from marketing emails by using the unsubscribe link contained in the email.

You may opt out of marketing text messages by replying STOP.

Transactional or service-related communications, such as order confirmations or shipping updates, may still be sent when necessary to complete or support your purchase.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw certain marketing consent
• Request information regarding how your personal information is used or disclosed

Some requests may be subject to exceptions or limitations under applicable law.

To exercise a privacy-related right, contact us using the information below.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites, platforms, or services.

VTILTED is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the Last Updated date may be revised.

Contact Us

If you have questions regarding this Privacy Policy, your personal information, or your privacy rights, contact us at:

VTILTED
Email: vtiltedapparel@gmail.com